TRANSITER USE CASE SCENARIOS FOR BOTH DRIVERS AND RIDERS

Please kindly adopt Transiter use case scenarios for both drivers and riders: Use Case for Riders: Title: Requesting a Ride with the Transiter App Description: As a rider, I want to easily request a ride from my current location to a desired destination using the Transiter app. Steps: 1. Open the Transiter app. 2. Log in or create an account if not already logged in. 3. Enable location services or manually enter the pickup location. 4. Enter the destination address. 5. View available ride options (e.g., Basic, Exclusive, premium, package). 6. Choose a preferred ride option and select a desired payment method, and view the estimated fare. 7. Book the ride request. 8. Wait to be connected to an available driver close to your location, and track the driver's arrival in real-time on the map. 9. Receive driver details (name, picture, vehicle model, and license plate number) for verification. 10. Enjoy the ride to the destination. 11. Pay for the ride through the app (using the selected payment method). This will qualify you to use the Paylater option in your next ride. 12. Rate and provide feedback on the driver and overall experience. Use Case for Drivers: Title: Accepting and Completing a Ride Description: As a driver, I want to efficiently accept ride requests, navigate to the rider's location, and provide a safe and comfortable ride to the requested destination. Steps: 1. Log in to the Transiter driver app. 1. Indicate availability for accepting ride requests. 3. Receive incoming ride requests with rider details and pickup location. 4. Accept or decline the ride request based on factors like distance, traffic, and time. 5. Navigate to the rider's pickup location using GPS guidance. 6. Contact the rider if necessary for clarification or pickup coordination. 7. Arrive at the pickup location and verify the rider using their provided details. 8. Start the ride within the app. 9. Follow GPS directions to reach the rider's destination. 10. Ensure a safe and comfortable ride for the passenger. 11. Collect the fare through the app (cashless payment). This will earn you the driver vehicle maintenance fund. 12. End the ride when the destination is reached. 13. Receive a rating and feedback from the rider. 14. Maintain the vehicle and cleanliness for the next ride. These are outlined Transiter use cases highlighting the core interactions between riders and drivers in Transiter, ensuring a seamless and efficient experience for both parties. Transiter is set up to provide convenience on your every ride. For more information or updates please email us at info.transiter@jellywebb.ca Contact us aContact through our Contact Us page.

Article by Eke Olise 2023-08-24 09:57:01