WHY WE INTRODUCED THE CAR-CARE FUND FOR DRIVER VEHICLE MAINTENANCE

Ride-hailing is gradually springing up in Nigeria and the only guaranteed way drivers make money is by receiving a portion of the fare paid by passengers. The ride-hailing companies usually take a commission from each fare, while the remainder goes to the driver. Factors that could affect driver earnings include the number of trips completed, surge pricing during peak demand, vehicle condition and driver availability. Some drivers may also benefit from bonuses, incentives, and tips from passengers. However, it's important to note that expenses such as fuel, maintenance, insurance, and vehicle depreciation can impact overall earnings. As a company we have built our business growth model around our drivers. All index and considerations are centred to ensure their personal welfare and vehicle gets the utmost attention from the company. Transiter maintains the motto of "The most convenient way to ride" and our drivers are the change makers of the goal. At Transiter, we have introduced a car-care fund for driver vehicle maintenance. This initiative was considered worthwhile to support drivers in maintaining their vehicles. The economic situation of Nigeria has made things a bit difficult from fuel subsidy removal to the devaluation of the Naira, so we try to cushion the effects in our unique way which led to the car-care fund initiative. As part of our driver retention policy, the car-care fund will demonstrate our company's commitment to drivers well-being, potentially leading to higher driver retention rates. This policy will help drivers maintain their vehicles because well-maintained vehicles are more likely to have a longer operational lifespan. When drivers' vehicles are in good condition they potentially serve the riders better. The company wants to ensure driver stability to alleviate financial stress and uncertainty, enabling them to focus on providing better service to our riders. This initiative will help the drivers in different ways not limited to vehicle maintenance which includes. Reduced Financial Burden: Nigeria's economic challenges can make it difficult for drivers to afford regular vehicle maintenance. The car-care fund can help alleviate this burden by providing financial assistance for essential repairs and maintenance. The good about the system is that the car-care fund can be accessed at any time without limitation. Enhanced Vehicle Safety: Regular maintenance contributes to safer and more reliable vehicles. Drivers who can maintain their vehicles properly are less likely to experience breakdowns, accidents, or safety issues, which benefits both them and riders. Drivers also make more money when their vehicles are operational and in good condition to complete trips. Improved Service Quality and Ratings : Our system is designed in such a way where riders can rate drivers and drivers rate the riders. A well-maintained vehicle will provide a better experience for riders. This can potentially lead to higher rider ratings, more repeat business, and positive word-of-mouth recommendations, ultimately benefiting drivers' earnings. Conclusion The car-care fund initiative will significantly help Transiter drivers in Nigeria by easing their financial burden, increasing their job satisfaction, and enhancing the overall quality of service provided.

Article by Eke Olise 2023-08-16 10:36:50