Privacy Policy

Effective Date: 30 July 2024

Introduction

Transiter values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information about drivers and riders using the Transiter app and services. By using the Transiter app, you agree to the collection and use of information in accordance with this policy.

Information We Collect

For Riders:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Profile picture (optional)
  • Payment information (credit/debit card details, billing address)
• Location Information:
  • Real-time location data
  • Location history
• Usage Information:
  • Ride history
  • App usage patterns
  • Feedback and ratings
• Device Information:
  • Device type
  • Operating system
  • IP address
  • Mobile network information

For Drivers:

• Personal Information:
  • Name
  • Email address
  • Phone number
  • Profile picture
  • Driver's license information
  • Vehicle registration and insurance details
  • Payment information (bank account details)
• Location Information:
  • Real-time location data
  • Location history
• Usage Information:
  • Ride history
  • App usage patterns
  • Feedback and ratings
• Device Information:
  • Device type
  • Operating system
  • IP address
  • Mobile network information

How We Use Your Information

For Riders:

• To Provide Services:
  • Facilitate ride bookings
  • Process payments
  • Track rides
• To Improve Services:
  • Analyze usage patterns
  • Gather feedback
• To Communicate:
  • Send ride confirmations and updates
  • Provide customer support
  • Send promotional materials (with opt-out options)

For Drivers:

• To Provide Services:
  • Connect with riders
  • Facilitate payments
  • Track rides
• To Improve Services:
  • Analyze usage patterns
  • Gather feedback
• To Communicate:
  • Send ride requests and updates
  • Provide customer support
  • Send promotional materials (with opt-out options)

Sharing Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information except in the following situations:

• With Your Consent: When you provide explicit consent to share your information.
• With Service Providers: To third-party vendors and service providers who perform services on our behalf.
• For Legal Reasons: When required by law or to comply with legal processes.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These measures include encryption, firewalls, and secure server facilities.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the right to:

• Access Your Data: Request a copy of the personal data we hold about you.
• Correct Your Data: Request corrections to any inaccurate or incomplete personal data.
• Delete Your Data: Request the deletion of your personal data.
• Restrict Processing: Request the restriction of processing your personal data under certain conditions.
• Data Portability: Request the transfer of your data to another organization or directly to you.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@transiter.com
• Address: Plot 100 East West Road PH, NG.

By using Transiter, you acknowledge that you have read and understand this Privacy Policy.